Privacy Policy

Privacy Policy

Keeping you Informed

Privacy policy

At Power System Partners Ltd (PSP) we respect the privacy of visitors to our website (www.powersystempartners.com).
This policy is concerned with how we collect information, what we do with it and what controls you have over your personal information.

Your Privacy

Power System Partners represent a number of complimentary original equipment manufacturers providing equipment for use in Power Generation, Distribution and Transmission at all voltages.

These include transformer manufacturers, switchgear manufacturers and disconnector manufacturers.

We take our duty to process your personal information very seriously. This policy explains how we collect, manage, use an protect your personal information.

We may change this document from time to time to reflect the latest view of what we do with your 
information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.

Refer to the sections below for more details on how and why we use your personal information:

1. Who are we?
2. What personal information we collect and how we use it
3. Legitimate interests
4. Sharing your information
5. Retaining your information
6. Your details on the web
7. What are your rights?
8. How to contact us

1. Who are we?

Power System Partners Ltd is a Private limited Company registered in England and Wales.

Registered Company Number: 05665850

2. What personal information we collect and how we use it

What we need

PSP is what’s known as the ‘controller’ of the personal information you provide to us. We will usually collect basic personal information about you like your name, postal address, telephone number and email address.

We will be very clear with you that we wish to collect such information, our reason for collecting such information, and we would only do so with your consent.

Why we need it

We collect your personal information in connection with responding to your website contact. We may also collect information as part of providing a service to you (for example, providing ongoing support during projects).

The information is either needed to respond to your contact request or to enable us to provide you with a more personalised service. You don’t have to disclose any personal information to browse our site.

Our marketing

Sometimes, with your consent, we will process your personal information to provide you with information about our work or our activities that you have requested or are expecting.

On other occasions, we may process personal information when we need to do this to fulfil a contract (for example, if you are attending an event) or where we are required to do this by law or other regulations.

PSP also processes your information when it is in our legitimate interests to do this and when these interests do not override your rights. Please see the section on ‘Legitimate Interest’ for more information.

How we obtain your details

We will also hold information about you so that we can respect your preferences for being contacted by us.

We collect your personal information in a number of ways:

When you provide it to us directly.

When you provide permission to other organisations to share it with us.

Anything else?

The personal information we process may be processed outside of the European Economic Area (EEA). This includes for the purposes of IT hosting and maintenance.

This will be done in accordance
with guidance issued by the Information Commissioner’s Office.

3. Legitimate interests

We have a number of lawful reasons that mean we can use your personal information. One of these is something called ‘legitimate interests’. Broadly speaking Legitimate Interests means we can process your personal information if:

We have a genuine and legitimate reason, and we are not harming any of your rights and interests.

4. Sharing your information

We do not share your information with any other organisations or individuals unless we are obliged to by law, for purposes of national security, taxation and criminal investigations and in the following instances:

– If you have agreed that we may do so.

– When we use other companies to provide services on our behalf, e.g. processing, mailing or delivering orders, sending mail and emails, customer analysis, assessment, when using auditors/advisors or processing credit/debit card payments.

– If we merge with another organisation to form a new entity, information may be transferred 
to the new entity.

– If we run an event in partnership with other named organisations your details may need to be shared. We will be very clear what will happen to your data when you register.

And, we will never sell or rent your personal information to other organisations.

5. Retaining your information

We hold your information only as long as necessary for each reason that we use it. For example, we retain information relating to contracts (and entering into those contracts) for the duration of the contract plus any subsequent period of legal liability. You can contact us for more information.

If you request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted information in the future and to ensure that we don’t accidentally duplicate information.

6. Cookies

You can read our Cookie Policy here.

7. What are your rights?

You have a number of rights about how the personal information you provide can be used. These are:

– Transparency over how we use your personal information (right to be informed).

– The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).

– Update or amend the information we hold about you if it is wrong (right of rectification).

– Ask us to stop using your information (right to restrict processing).

– Ask us to remove your personal information from our records (right to be ‘forgotten’).

– Object to the processing of your information for marketing purposes (right to object).

– Obtain and reuse your personal information for your own purposes (right to data portability).

– Not be subject to a decision when it is based on automated processing (automated decision making and profiling).

If you would like to know more about your rights under the data protection law, you can find out more at the Information Commissioner’s Office website.

Remember, you can change the way you hear from us or withdraw your permission for us to process your personal information at any time by emailing us at office@powersystempartners.com.

8. How to contact us

If you wish to talk through anything in our privacy policy, find out more about your rights or obtain a
copy of the information we hold about you, please contact us (details at the bottom of this page),
we will be happy to help.

If you wish to raise a complaint on how we have handled your personal information, you can contact our Office Manager who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law you can complain to the Information Commissioner’s Office (ICO). If you wish to talk to us about anything in the policy or the information we hold about you please contact us:

By telephone: 01889 272830

By email: office@powersystempartners.com

By post:
Power System Partners Ltd, Unit 17d,
Airfields Industrial Estate,
Hixon,
Staffordshire,
ST18 0PF

This document was last updated: October 2018

Last Reviewed: February 2020

Who we are

Our website address is: https://powersystempartners.com

What personal data we collect and why we collect it
Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

COVID-19 UPDATE

During these uncertain times brought about by the Covid-19
pandemic most of our staff will be working from home.
You can contact them directly either on their mobiles or on their direct dial number.
Please go to the Contact page for details on direct dial contact numbers.
Stay safe and keep well.